Technical Solutions Engineer (m/f)

  • Ad Ops
  • Berlin, Germany

Technical Solutions Engineer (m/f)

Job description

Adikteev is an AdTech company focused on increasing digital brand & product awareness, and retargeting app users to convert them into customers. The foundation of our business is combination of three technologies: Creative technology, AI algorithms and mobile DSP. Our team of 110+ people is based in Paris, Berlin, NYC and San Francisco. 30% of us contribute to the R&D of the business. Aside from rapid growth, the company has been generating double-digit million-euro revenues. Adikteev is ranked 10th in Inc Magazine’s 5000 Europe — an annual list that identifies the top 5000 fastest growing private companies in Europe.


We are now looking for an experienced Technical Solutions Engineer to play a critical role in determining the company's success. You will work in close collaboration with the R&D, Product and Account Management teams, understand and troubleshoot system and applications flows, and deep dive into complex problems to find their root cause. You will take initiatives to develop our processes and get opportunities to get involved with product planning.


Your responsibilities:

  • Manage technical internal processes concurrently with client facing activity;
  • Support client facing personnel and BI professionals in troubleshooting;
  • Participate in the conceptualisation of internal process and supporting the roll out;
  • Troubleshoot and analyse issues, report them in a structured way to keep on improving our product;
  • Manage efficiently tasks backlog and define priorities. Take ownership over tickets and fulfilment;
  • Develop ways to maintain and improve our SLA;
  • Manage product integration technical ownership;
  • Become an expert in mobile tracking and programmatic media buying on open RTB;
  • Initiate bug reporting, submission of feature requests and creation of alerts to report on failure;
  • Conduct internal training sessions for the Client operation department.

Requirements

Your skills:

  • At least 2 year experience in similar position (Technical support, Solution Engineers, QA...);
  • Programming abilities with JavaScript and/or Python and/or SQL;
  • Experience in AdTech industry, mobile tracking of from a DSP, SSP or DMP - a big plus;
  • Ability to multitask and work under pressure;
  • Autonomous and self-learner;
  • Detail oriented with an ability to take a step back and see the full picture;
  • High level of English written and verbal communication skills.

What we offer:

  • Full responsibility for your working area from day one;

  • 30 days of paid vacation and flexible working hours;

  • An entrepreneurial environment with a family-like demeanor and competitive compensation system;

  • We foster consensus-driven rather than top-down decision making when. From what features to build next to what furniture to buy for the office, we believe it's the fairest way of making decisions.

Additional Information:

Adikteev received many international rewards:

  • 2017 Deloitte Extenso Fast 50 — an award that recognizes tech companies that have demonstrated exceptional growth in turnover in the last 4 years:

    • Adikteev is ranked 2nd in best tech companies in France; 1st in Ile-de- France, and 1st in the area of “Internet, Media & Telecoms.”

  • Deloitte Extenso Fast 500 EMEA: Adikteev is ranked 12th amongst 500 best tech companies in EMEA.

  • According to EY, Adikteev is listed as the 8th most outstanding French Startup.

  • French Tech Pass: Adikteev is listed in FrenchWeb’s top 100 best French tech companies.

  • Adikteev is recognized as a member of “BPI France Excellence.”

  • Adikteev has been awarded the label “Happy At Work.”