Senior Solutions Engineer

  • Ad Ops
  • Paris, France

Senior Solutions Engineer

Job description

 

Adikteev is an AdTech company focused on increasing digital brand & product awareness, and retargeting app users to convert them into customers. The foundation of our business is combination of three technologies: Creative technology, AI algorithms and mobile DSP. Our team of 130+ people is based in Paris, Berlin, NYC and San Francisco. 30% of us contribute to the R&D of the business. Aside from rapid growth, the company has been generating double-digit million-euro revenues. Adikteev is ranked 10th in Inc Magazine’s 5000 Europe — an annual list that identifies the top 5000 fastest growing private companies in Europe.

 

We are looking for a Senior Solutions Engineer to work on our Advertising Platform.

 

Your responsibilities:

  • Solve client problems using various analytical and technical tools including troubleshooting code, querying databases, and analyzing results

  • Manage and prioritize tasks backlog in accordance to the business value

  • Initiate bug reporting and submission of feature requests to keep on improving our product

  • Participate in the conceptualisation of internal processes and supporting the roll out

  • Maintain our technical knowledge base for internal and external use 

  • Provide pre-sales guidance and product capability assessments with prospects

  • Build bots to support both Account Managers and Campaign Managers

Requirements

We expect you to:

  • Become an expert in mobile tracking and OpenRTB with a deep understanding of the Adikteev technology
  • Co-Manage - with tech and product teams - technical internal processes concurrently with client facing activity
  • Support the Account Management and Campaign Management Teams in troubleshooting and analyzing issues
  • Assessing business value and productivization of custom solutions, consolidating them and presenting them to the Product team
  • Although this is not a developer position, skills in development are much welcomed

 

Your skills:

  • At least 2 year experience in a similar position (Technical Support, Solution Engineers, QA...)

  • Experience in the mobile industry and/or AdTech is a plus

  • Programming abilities with SQL, JavaScript and Python required.

  • You love learning, helping people and solving problems 

  • Good time management skills and detail oriented

  • Autonomous, responsible and self-learner

  • Fluent in English, both in written and oral communication skills